Terms and conditions are boring and quite frankly, unnecessary if both parties play nice. To spare you our T&Cs, we’ve summarised them into 8 commandments:
First – Play fair
If we both play nice, we’ll get along just fine or, “…do unto others as you would have others do unto you.”
Second – Clear communication
Time is saved if the lines of communication are always open. If you include all the necessary details, such as account number, domain names, products, problem, everything will run smoothly and quickly.
Third – Pay your bills
We all have bills and no one enjoys parting with their money to pay them. If the bills aren’t paid, services are no longer provided – end of story.
Fourth – Use as intended
All our services need to be used as they were intended, which means in a non-harmful and legal way.
Fifth – Be honest and upfront
If you have a problem, let us know and we’ll talk it through.
Sixth – Patience is a virtue
Unfortunately some processes take longer than others, either because they’re done manually or by a third party we have no control over. We will always do our best to answer your email and resolve a problem as quickly as possible. If there is a delay, we’ll send you progress updates.
Seventh – Keep in touch
If we let each other know about any changes in our working relationship, it’ll work like a charm. Please follow our news channels and you’ll never be in the dark.
Eigth – Let’s work together
And create something brilliant.